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Get back your time!

Access our experts to free up your time for what matters most.

Annual Pass

"Get expertise whenever something breaks or needs a polish"

Most Popular

Perfect for:

Businesses who know they'd benefit from technical support but are unsure how much or where exactly help will be needed.

How it works:

1

Pay once, unlock your extended team

2

Tell us how we can help—no scope creep, no surprise invoices

3

We log time in 20-min increments; unused time discounts renewals

4

We check in with you a few times per year

Case Study: Maya's Complete Year

Investment: $800 + GST

Included: Managed hosting, free SSL, daily backups, 99.9% uptime SLA

35 Tasks Completed

~2 fixes or tweaks every month

Q1 Highlights

  • • Zero-downtime site migration
  • • Premium theme setup
  • • Calendly embed fix
  • • PHP version update
  • • ADA compliance (15 images)

Q2 Highlights

  • • Email deliverability fix
  • • 38% speed improvement
  • • Mobile menu iOS fix
  • • Zoom API integration
  • • SSL cert replacement

Q3-Q4 Highlights

  • • Malware recovery
  • • SEO schema (2 snippets)
  • • Word doc formatting
  • • Social automation
  • • Analytics reporting

Maya had no surprise invoices, no extra hours billed.

By The Job - Quick Fixes

"We jump in as your on-demand tech team—no contracts, just results"

Perfect for:

Service providers and agencies who need emergency fixes for their clients—fast.

$80

Per quick-fix job

Typical fixes:

  • • Outlook profile rebuilds
  • • Word mail-merge crashes
  • • PST archive recovery
  • • Template repairs
  • • Software conflicts

Case Study: "Stellar Virtual Assistants"

The Crisis:

Stellar's retained e-commerce client phoned in a panic: Outlook refused to open and Word mail-merge for 500 shipping labels kept crashing.

Our Response:

Stellar immediately assigned both tickets to us. We charged two flat $80 jobs:

  • • Rebuild Outlook profile and restore missing PST archive
  • • Repair Word label template, remap Excel data source, save reusable .dotx

Result: Both fixes finished in 90 minutes. Stellar paid us $160 total, then invoiced their client at their preferred rate—problem solved, reputation protected, margin kept.

Per-Job Custom Projects

"One fixed price, one deliverable, zero commitment"

Perfect for:

Small businesses that need a single, well-defined project finished fast.

Custom Quote

Based on project scope

Typical projects:

  • • Office 365 rollouts
  • • Multi-seat installations
  • • System migrations
  • • Infrastructure setup
  • • Training workshops

Case Study: "BrightPath Accounting"

The Project:

Brand-new, 25-seat Office Home & Business rollout for satellite office—licenses, shared OneDrive, Outlook profiles, signature templates, and 3 legacy PST imports.

Our Execution:

Day 1:

  • • Unboxed machines
  • • Imaged Windows
  • • Installed Office
  • • Activated licenses
  • • Joined Azure AD

Day 2:

  • • Configured shared libraries
  • • Migrated 18 GB of PST files
  • • Set standardized signatures
  • • Ran 1-hr training workshop

Part-Time Contractor

"Gain a senior digital staffer for a few hours a week—without the payroll overhead"

Perfect for:

Non-profits and organizations that need consistent help but can't justify a full-time hire.

How it works:

1

Choose 10, 20, or 40 hours/month; price locks for 12 months

2

We assign the same two-person pod (primary + backup) so knowledge stays in-house

3

Unused hours roll over one month; overages billed at same discounted rate

4

Cancel or scale with 30-day notice—no head-count headaches

Case Study: "Books & Breakfast NFP"

We became their "digital department" every Thursday

Fixed 12 hours/month: $720 + GST

(≈ $60/hour)

Weekly Responsibilities:

  • • Manage donor emails & segmentation (Mailchimp)
  • • Post 3x weekly on IG/FB, create monthly reel
  • • Update WordPress event calendar and run light SEO
  • • Quarterly analytics report for the board

Result: Skip benefits, payroll tax, and training—yet still hit every grant-reporting deadline

What If You Had a Team on Call?

With us, you do. We’re not just a ticket system. We’re Alberta-based professionals who care about your success.

  • Talk to a real person
  • Get things fixed same-day
  • Local, affordable, all-inclusive

Frequently Asked Questions

What’s included in a support package?

Our support packages are designed to feel All-in-One for 1 year, thus providing the strategic guidance, automation tools, design and tech support, content feedback, and the ability to delegate tasks where you're stuck. Whether you’re launching or maintaining a site(s), setting up a system or remote work, or refining your messaging — we provide expert help, software and delegation, when and where you need it.

Can I still use my own tools?

Absolutely. We’re here to support the way you work — not replace it. Our team is experienced with most major platforms and software tools, and we’ll adapt to your existing stack while making helpful recommendations when needed. If you have specific questions we're happy to answer on our onboarding or exploration calls.

How do I measure results?

We check-in at least three times a year to review your progress and adjust our support as needed. In these conversions we can address your specific metrics, goals, and any challenges you’re facing.

What if I don’t have time to manage this?

That’s exactly why we built this service. You stay in control of your brand, but we handle the tasks that eat up your time or energy — from design tweaks to tool setup to tech troubleshooting. You decide what to own and what to offload.

Is it really unlimited?

Our unlimited* model means we've estimated the resources we think we need to make it feel that way and track accordingly, there are of course fair use guidelines in place to ensure fast, consistent service for all clients.

What kind of businesses is this for?

This service is ideal for solo founders, small teams, nonprofits, and tradespeople — anyone wearing multiple hats and trying to grow without hiring a full agency. If you're bootstrapping, experimenting, or scaling up, we’re here to support you.

Do I need to be tech-savvy to use this?

Not at all. You bring your vision — we bring the tech and tools to support it. We explain things clearly, teach when needed, and handle the heavy lifting when you’d rather not deal with it.

How quickly do you respond?

We aim for fast, helpful responses — typically within 24-48 business hours or less; However, we optimized for quality and affordability over speed, and especially commissioned expertize may be slower.

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