Local IT Support for Edmonton
Privacy-focused, security-first technology support for Edmonton nonprofits, small offices, and community organizations. We have a dedicated tech on the ground.
A Local Tech in the Capital
Edmonton is home to hundreds of nonprofits, government-adjacent organizations, and small offices doing critical work. Our dedicated local tech serves the Edmonton region with hands-on support, security expertise, and a commitment to keeping your data private and your systems running.
Serving Edmonton & Area
- Edmonton
- St. Albert
- Sherwood Park
- Spruce Grove
- Leduc
- Dedicated Local Tech
- Our Edmonton tech knows your setup, your team, and your goals. One consistent point of contact — not a rotating cast of strangers.
- Privacy & Compliance
- Edmonton nonprofits and government-adjacent organizations handle sensitive data. We build privacy policies and security controls that protect the people you serve.
- On-Site Across Edmonton
- Remote-first for quick fixes, on-site when hands-on help is needed. We cover Edmonton, St. Albert, Sherwood Park, and surrounding communities.
What We Handle
Real IT Support for Organizations That Matter
Edmonton's nonprofits and small teams face real security threats and complex tech needs — but rarely have the budget for a full IT department. We provide the expertise without the overhead.
- Privacy & Data Protection
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Client records, case files, and stakeholder data need proper safeguards. We implement encryption, access controls, and privacy policies appropriate for your organization's obligations.
- IT Security & Policy
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Multi-factor authentication, endpoint protection, phishing training, and security audits. We help you build a security posture that satisfies funders and protects your community.
- AI Integration
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Automate reporting, improve stakeholder communications, and reduce admin burden with AI tools tailored to your workflows. Practical improvements, not buzzwords.
- Website & Online Presence
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Broken donation pages cost you money. We fix websites, manage hosting, handle domains, and improve SEO so your organization stays visible and functional online.
- Microsoft 365 & Google Workspace
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Email configuration, Teams or Meet setup, shared drives, user management, and license optimization. We get your suite working so your team stops fighting the tools.
- Computer & Device Support
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Slow laptops, phone issues, printer problems, and software installs. We handle the everyday tech headaches so your team stays focused on the work that matters.
Who We Serve
Built for Edmonton Organizations
From nonprofits in Old Strathcona to small offices in St. Albert, Edmonton's organizations need IT support that understands their constraints and takes security seriously.
Nonprofits & Social Services
Donor databases, case management systems, grant reporting, volunteer platforms, and privacy compliance. We protect the sensitive data your clients trust you with.
Small Offices & Professional Teams
Network setup, email systems, security policies, shared drives, and day-to-day IT support. A full IT department's worth of expertise at a fraction of the cost.
Solopreneurs & Freelancers
Website fixes, email setup, cloud tools, AI-powered workflows, and the tech foundation you need to compete professionally without a team behind you.
Individuals & Home Users
Slow computers, phone repairs, printer setup, virus removal, and data recovery. Straightforward, friendly help for anyone who wants their tech to just work.
Problems Solved
No more guessing.
Just solutions that work.
From printers to websites to AI tools, we fix the things that stall your day. Get real answers, fast — and stay in control of platform.
- Websites
- Edits, hosting, performance — no more DIY frustration or dead pages.
- Web Services & Assets
- SEO plugins, video clips, vector versions, and other digital assets streamline your online presence and enhance content versatility.
- Gain Back Time
- Automate and delegate key tasks to focus on your core work.
- Advanced security.
- Protect your business from disaster with smart, automatic backups.
- Team Training
- We teach your team to use tech better — not rely on it blindly.
- AI Integration
- Leverage AI tools to streamline processes and grow smarter.
What If You Had a Team on Call?
With us, you do. We’re not just a ticket system. We’re Alberta-based professionals who care about your success.
- Talk to a real person
- Get things fixed same-day
- Local, affordable, all-inclusive
Frequently Asked Questions
What’s included in a support package?
Our support packages are designed to feel All-in-One for 1 year, thus providing the strategic guidance, automation tools, design and tech support, content feedback, and the ability to delegate tasks where you're stuck. Whether you’re launching or maintaining a site(s), setting up a system or remote work, or refining your messaging — we provide expert help, software and delegation, when and where you need it.
Can I still use my own tools?
Absolutely. We’re here to support the way you work — not replace it. Our team is experienced with most major platforms and software tools, and we’ll adapt to your existing stack while making helpful recommendations when needed. If you have specific questions we're happy to answer on our onboarding or exploration calls.
How do I measure results?
We check-in at least three times a year to review your progress and adjust our support as needed. In these conversions we can address your specific metrics, goals, and any challenges you’re facing.
What if I don’t have time to manage this?
That’s exactly why we built this service. You stay in control of your brand, but we handle the tasks that eat up your time or energy — from design tweaks to tool setup to tech troubleshooting. You decide what to own and what to offload.
Is it really unlimited?
Our unlimited* model means we've estimated the resources we think we need to make it feel that way and track accordingly, there are of course fair use guidelines in place to ensure fast, consistent service for all clients.
What kind of businesses is this for?
This service is ideal for solo founders, small teams, nonprofits, and tradespeople — anyone wearing multiple hats and trying to grow without hiring a full agency. If you're bootstrapping, experimenting, or scaling up, we’re here to support you.
Do I need to be tech-savvy to use this?
Not at all. You bring your vision — we bring the tech and tools to support it. We explain things clearly, teach when needed, and handle the heavy lifting when you’d rather not deal with it.
How quickly do you respond?
We aim for fast, helpful responses — typically within 24-48 business hours or less; However, we optimized for quality and affordability over speed, and especially commissioned expertize may be slower.
